Customer Satisfaction Index (IKM) of the Faculty of Marine and Fisheries, Udayana University for Q3 Period

• Posted by: Admin
• Rabu, 13 November 2024
• Has been read 36 time(s)

The Faculty of Marine and Fisheries at Udayana University (UNUD) has achieved a highly satisfactory Customer Satisfaction Index (IKM) score of 98.31. This achievement reflects a high level of satisfaction among the community, particularly students, with the quality of services provided by the faculty.

This semester’s IKM survey included assessments across various service components, such as academic services, facility quality, and staff and faculty performance. The results indicate that the Faculty of Marine and Fisheries at UNUD not only maintains optimal service standards but also continuously strives to improve quality in order to meet the expectations and needs of its academic community.

This accomplishment further strengthens the reputation of the Faculty of Marine and Fisheries at UNUD as a leading institution in the fields of marine and fisheries in Indonesia. The faculty is widely recognized for its commitment to supporting research and development that contributes to the sustainable use of marine resources.

With this near-perfect IKM score, the Faculty of Marine and Fisheries at UNUD aims to continue delivering top-notch services and to serve as an inspiration for other faculties within Udayana University and higher education institutions across Indonesia.